Elf Services

Managed by the Department of Elf Resources at the North Pole

Visiting Elf

Is your elf kinda like this? We can fix that.

Do you have an Elf on the….you know, one those elves that visit your house before Christmas?

Wouldn’t it be nice to get to know them a little better? Do you want to learn more about them? Have exchanges with them? Enjoy the Elf Experience a little better?

The Department of Elf Resources at the North Pole is your connection to managing your elf.

All elves love to have fun. But genuine elves who work for Santa must follow the Elf Code and take the Elf Oath.

Do you think your elf does that? If not, you might need some new services from the Department of Elf Resources.

We can help.

How Visiting Elf Services Work

It’s a whole season!

Elf Services for North Pole Club + Members

  • Request a Visiting Elf

    If you don’t already have one

  • Elf Profile

    Background information unique to your elf

  • Elf Registry

    Make sure your elf actually works for Santa

  • Elf Certification

    Your elf has learned the Elf Code, taken the Elf Oath, and has the certification to prove it.

  • The Elf Planner

    You will know what your elf has planned — from the day he or she gets there. This elf is organized.

  • Exchange Emails

    You can email back and forth with your elf.

  • Book a Private Elf Chat

    A one-time online event you’ll enjoy

  • Make a Request

    Got something you need or want that’s outside the plan? Your elf has resources and might be able to do it.

  • Report & Rate Your Elf

    Your elf has a supervisor. If you have a problem you can report your elf. And a post-season evaluation of your elf is part of all this.

At Your Service

These are the elves bringing holiday cheer to your home, to support your elf and you online.

Who is Your Elf?

Who is Your Elf?

Elf Buddy McFudge

Elf Buddy McFudge

Director of Visiting Elves
Elf Nico Figgypop

Elf Nico Figgypop

Visiting Elf Assignments
Elf Rosalie Pickins

Elf Rosalie Pickins

Visiting Elf Registry
North Pole Club Elf Services

2026 Visiting Elf Timeline

  • Enrollment Period

    August 1 – November 22

  • Visiting Elf Assignment
    • Your Elf Services Dashboard will be set up within 3 days of purchasing your Elf Services through the North Pole Club.
    • Your elf will be assigned between now and November 1st.
    • If your elf is returning from a previous year, it may take a few weeks to locate, certify and schedule the arrival of your elf. The date of assignment could take a few weeks.
  • Elf Activation
    • Your elf will be active in your home starting November 25th
    • Your elf will have a theme for each day designed to celebrate the season, inform of Christmas traditions, suggest Christmas activities and integrate everything with the news of Santa and the North Pole from right here on Santa Update.
  • Elf Flexibility

    Santa wants a customized elf experience for you. If there are changes to your schedule or special requests that we can accommodate the channel of communication between believers, your elf and the Office of Visiting Elves at the North Pole.

  • Elf Evaluation
    • Your help is requested in evaluating your elf after Christmas. This helps us prepare him or her for the next elf assignment.

Got Questions? Ask!

Your Name
Please see our Privacy Policy