About Us

Santa UpdateSanta Update.com is pleased to bring you the answers to your questions — direct from the North Pole!

That is where Santa Claus lives not only with Mrs. Claus but with a whole host of characters equally inclined to make all things merry and bright.

The answers come through the Santa Updates from the North Pole which are published daily from Thanksgiving through Christmas and periodically throughout the year. Also, come Christmas Eve, Santa Update provides you with the most accurate Santa tracking news available — direct from Flight Command as Santa makes his way around the world.

This grand tradition has kept curious kids informed for generations. These world famous updates are supplemented by an entire library of information about Santa, the North Pole and how it all works — just for your fun and entertainment.

Santa Update is proudly presented in partnership with Elf Ernest, Santa’s Vice President of Public Relations and Chief Goodwill Ambassador.

Elf Ernest began this tradition back in 1991 when he was assigned by Santa Claus to answer a letter he received not from a kid but from an adult — a Dad who had just adopted a five year old little girl who did not believe in Santa Claus.

The man had written to Santa to see if he could get some help in teaching the little girl about Santa. Ernest was assigned the task and he began by asking her to ask him all her Christmas questions.

They continued the conversation back and forth every day — via a fax machine — from Thanksgiving to Christmas.

By the time Christmas came around the little girl was willing to hang a stocking just to see if Santa would come to her home.

He did!

She was in kindergarten at school that year. Though some kids teased her she took her fax-machine Santa updates with her to school and shared them with her friends. Soon, lots of other kids wanted to receive them, too.

So Elf Ernest set up an office in Santa’s Flight Command Center and started faxing the Santa updates to them.

Word spread. Pretty soon Elf Ernest had to fax to places all over the world!

Soon Elf Ernest discovered the Internet and he began to post his Santa Updates online.

Kids and believers all over the world would write back to Elf Ernest asking him questions and telling him their Christmas stories.

As time went on Elf Ernest contacted the man who first wrote the letter to Santa Claus and asked him to help set up a Christmas website for all the Christmas information that didn’t come from the North Pole.

That website today is known as My Merry Christmas, the Internet’s largest year round Christmas community and longest ongoing celebration of Christmas.

It has thousands of members and receives millions of visitors from all over the world every day of the year.

And at the center of it all are the Santa Updates — still, after all these years.

Oh, by the way, the little girl? She is now 31 years old and she still believes in Santa Claus.

Like lots of believers she comes here to track Santa with her siblings (and nephews!) in a Christmas tradition that will never die.