Mrs. Claus and Elf Trixie Chat
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Chat with Mrs. Claus and Elf Trixie This Sunday

North Pole Chat this week will feature Mrs. Claus and her Chief of Staff, Elf Trixie. You can submit a question for the chat at this page. Mrs. Claus assists Santa with much of his work. She helps to organize wish lists sent to Santa…
Elf Bernard Explains the Crisis in Santa’s Workshop
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Elf Bernard Explains the Crisis in Santa’s Workshop

Elf Bernard, head elf in Santa's workshop, in a rare appearance in North Pole Chat, took believers' questions and explained why the workshop is so behind this year. Elf Bernard also dropped hints that tracker elves this year might experience…
Elf Hugo Chat
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Elf Hugo Discusses Messaging Santa

Elf Hugo, postmaster at the North Pole Post Office, came to North Pole Chat to discuss the many ways to message Santa. He talked about the new feature on SantaUpdate.com called Shout Outs, where believers who send in emails, texts and wish lists…
Elf Bernard Chat
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Elf Bernard Chat Rescheduled

Due to technical difficulties at the North Pole, the chat with Elf Bernard in North Pole Chat was not held. Elves and site users could not get into the chat room. The chat has been rescheduled for next Sunday at 3:30pm EDT, right after the scheduled…
Santa Chats
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Santa Chats Ahead of Halloween

Santa Claus and Mrs. Claus visited North Pole Chat ahead of Halloween to discuss the news of the North Pole and the concerns of Believers everywhere. Topics include places Santa might visit this Christmas as well as the crisis in Santa's workshop…
Elf Bernard Scheduled for North Pole Chat
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Elf Bernard Scheduled for North Pole Chat

Elf Bernard, Head Elf in Santa’s Workshop, will be in North Pole Chat on Sunday, November 2, 2025 at 3pm EDT. This is a very rare event for North Pole Chat. Elf Bernard is not a regular chat host and only rarely grants interviews with…
Santa and Mrs. Claus to Chat
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Santa and Mrs. Claus to Chat in October

By requested and accommodated only by special arrangement, Santa and Mrs. Claus are now scheduled for a special North Pole Chat on October 26th. The September chat featured Elf Crash Murphy who asked attendees who those most wanted to…
Tracker Elves
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Tracker Elves Pressed into Service

Tracker elves will be pressed into service to help with the Crisis in Santa's Workshop, according to Elf Crash Murphy, the International Director of Santa Trackers, who mentioned it in North Pole Chat today. The North Pole Chat covered a wide…
Important North Pole Chat
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Important North Pole Chat on Sunday

This Sunday’s discussion in North Pole Chat now carries far greater implications than originally planned. The International Director of Santa Trackers, Elf Crash Murphy, was originally scheduled to host a general Question-and-Answer…
Elf Crash Murphy Scheduled to Chat
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Elf Crash Scheduled for North Pole Chat

Mark it on your calendars - the International Director of Santa Trackers, Elf Crash Murphy, is scheduled as the expert appearing in North Pole Chat in September. The scheduled date and time is Sunday, September 28th at 3pm EDT. This will…
North Pole Chat
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North Pole Chat Scheduled About Reindeer

The Public Relations Department at the North Pole announces an upcoming North Pole Chat has been scheduled with Elf Victor, Head Elf of Reindeer Operations at the North Pole. The chat is scheduled on Sunday, August 24th at 3pm Eastern Daylight…
Chat with Santa and Mrs. Claus
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Chat with Santa and Mrs. Claus

Santa and Mrs. Claus were in North Pole Chat for Christmas in July. They discussed many things but were upstaged by a happy announcement by one of our most frequent chatters. Here is the transcript: Elf Sugar Cookie Hi Elf Ulan!! How…