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How to Become a Santa Defender

There are several popular elves at the North Pole but the one who gets more mail than any other elf (besides Santa) is Elf Ed Zachary. We haven't talked a lot about Elf Ed this year. But he is always getting letters, answering questions…
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How Do You Deal with Non-believers?

From Victoria in the USA comes this great question: How do you deal with non-believers? This is a really good question because it is a problem even elves have. In fact, I answer questions for elves too and this is the most common question…
Operation Merry Christmas
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Does Santa Watch Me All the Time?

Susan in Richmond in the USA asks a question on the minds of a lot of kids these days: Do you have a spy to watch me all the time? In fact, we get a lot of questions about Santa "spying". It comes from the song "Santa Claus is Coming to Town"…
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What if Santa’s Sleigh Cannot Be Fixed?

This question comes from many kids, but most recently from Kathryn in Lebanon: What if Santa's sleigh cannot be fixed? As you know from following here and at TrackingSanta.net, Santa has had a tough go with this year's sleigh. It seems like…
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When Will Santa Answer My Letter?

Hi ho! Merry Christmas! As we try to get through another snowy Saturday here at the North Pole I thought I would spend some time today answering some of the most common questions coming into the North Pole this week. Our first question comes…
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Santa Encourages Families to Track Santa Together

While the North Pole grapples with falling behind in the workshop and losing power now is a good time to remind you that Santa tracking on Christmas Eve is coming up. This is a family tradition that goes back decades and one you're really going…
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Weather Knocks Out Power to North Pole

The weather has gone from bad to worse. We were dealing with lots of heavy snow, which we're used to, but now the high winds that are howling outside my window have knocked out power to just about everything here at the North Pole. We're on…
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North Pole Post Office Urges Use of Stocking Mail

Mail is pouring into the North Pole in record amounts and Elf Hugo is getting concerned that not everything can reach Santa before Christmas. "Sending a letter now could be a real problem," Elf Hugo said. "Santa prefers a letter on paper,…
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Elf Choir Cancels Christmas Concert Again

Given the concerns in Santa's workshop and the fact that Christmas is just a week away the Elf Choir has had to once again cancel their Christmas concert, which was scheduled to take place on Friday night. "We're thinking that maybe next…
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Workshop Suffers From Delays

I bumped into Elf Bernard late last night in the North Pole cafeteria. He looked really worried. Santa's workshop is more behind this week than it was last week. There are many problems. The glue shortage got resolved but then he discovered…
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Winter Blizzard Bears Down on the North Pole

A nasty winter storm has descended on the North Pole, slowing progress in several departments working on Operation Merry Christmas. Over at Santa's Stables Elf Victor was planning on taking the one-year-old reindeer out for their first flying…
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Santa Talks About Being Naughty

Greetings! There is a belief that Santa keeps a list of kids who are naughty and nice. A lot of people believe that and from looking over the mail we get here a lot of kids especially are worried that Santa might think they are naughty. To…